Service Advisor
Help support a busy crew and provide quality service and information to our customers about their Heavy Diesel equipment repairs and services.
Help support a busy crew and provide quality service and information to our customers about their Heavy Diesel equipment repairs and services.
Reporting to the Service Manager, this role will be the first point of contact for our customers regarding any machine service or repair requirements. The role will require you to plan and organise effectively to ensure the needs of all external and internal customers are met, as well as taking responsibility for the case management process for all workshop jobs.
Responsibilities:
You will ideally have:
As Health and Safety is paramount in this industry you will be up to speed with practices and be able to demonstrate this in your work habits. This knowledge will help you to promote the company image in a professional manner as well as provide first class customer service.
What’s in it for you:
We are a fun and supportive team that continuously looks for ways to help you grow and further develop. We are family friendly and can offer flexible work arrangements where possible.
We are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs. We are truthful in our work, and we treat each other with respect.
If you’re keen to be part of a crew like that then we can’t wait to see your application by hitting APPLY NOW
New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TDX represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.
TDX people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.
We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.
With branches throughout New Zealand and a service offering across a number of industries, TDX offers opportunities and pathways for personal growth unlike many others.
With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.